Privacy Policy

Last updated: March 2026

1. Data Controller

Olga Design
Riva del Garda (TN), Trentino-South Tyrol, Italy
VAT: IT02847690221
Email: privacy@rendersubito.it

2. Data Collected

2.1 Registration data

  • Name or company name
  • Email address
  • Phone number (optional)
  • Agency name (B2B)

2.2 Order data

  • Property photographs uploaded for processing
  • Style instructions and preferences
  • Order and delivery history

2.3 Payment data

Payments are processed by Stripe, Inc. RenderSubito does not store credit card numbers.

2.4 Navigation data

  • IP address (anonymised), browser type, pages visited, technical cookies

2.5 Photo data

Photos may contain personal items and EXIF metadata. Processing solely for service delivery.

3. Purpose of Processing

PurposeLegal basis
Service delivery (rendering/staging)Art. 6(1)(b) GDPR — Contract performance
Order and payment managementArt. 6(1)(b) GDPR
Service communicationsArt. 6(1)(b) GDPR
Legal/tax complianceArt. 6(1)(c) GDPR
Service improvement and statisticsArt. 6(1)(f) GDPR — Legitimate interest

We do not use data for: automated profiling, direct marketing (without consent), sale to third parties, AI model training with client photos.

4. Processing Methods

Data is processed using IT systems, strictly purpose-bound.

4.1 AI photo processing

Photos are processed via AI APIs (sub-processors) in compliance with the EU AI Act (2024/1689) and Legge 132/2025. Every image is verified by a designer and marked «Virtual Staging».

5. Data Retention

Data typeRetention period
Uploaded photos30 days after delivery, then deleted
Account dataContract duration + 12 months
Tax/billing data10 years (Italian tax law)
Navigation logsSession duration
Support communications24 months

6. Data Transfers

6.1 Recipients

  • Stripe, Inc. (USA) — payment processing
  • Supabase, Inc. (USA) — database
  • Cloudflare, Inc. (USA) — file storage
  • AI service providers — image processing

6.2 International transfers

Based on the EU-U.S. Data Privacy Framework and Standard Contractual Clauses (SCCs).

7. Your Rights

Under GDPR Articles 15-22, you have the right to:

  • Access (Art. 15)
  • Rectification (Art. 16)
  • Erasure (Art. 17)
  • Restriction (Art. 18)
  • Portability (Art. 20)
  • Objection (Art. 21)
  • Withdraw consent (Art. 7)

Contact: privacy@rendersubito.it (response within 30 days).

Right to lodge complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).

8. Cookie Policy

We use only technical cookies:

CookiePurposeDuration
SessionAuthenticationSession
Language preferenceLanguage selection12 months
Cookie consentBanner consent12 months

No profiling, advertising or tracking cookies. See Cookie Policy.

9. Security Measures

  • SSL/TLS encryption for all communications
  • At-rest encryption for stored data
  • Secure authentication
  • Access restricted to authorised staff
  • Regular encrypted backups
  • Data breach notification within 72 hours (Art. 33 GDPR)

10. Legal References

  • GDPR (Regulation EU 2016/679)
  • Italian Privacy Code (D.lgs. 196/2003)
  • EU AI Act (2024/1689)
  • Italian AI Law (Legge 132/2025)

11. Contact

Olga Design — RenderSubito
Email: privacy@rendersubito.it
Location: Riva del Garda (TN), Italy

12. Changes

RenderSubito reserves the right to update this policy. Material changes will be communicated by email to registered users.